WEB shop
Tabakachermann / Tobacco mail order
Bierigutstr. 1
CH-3680 Thun

HR-No.CH-092.1.016.368-7
VAT No.CHE-110.480.501

(Switzerland)

§1. Our WEB – Shop Information and WEB – Shop – Prices are non-binding and non-binding. Tabakachermann / Tabakversand Thun Terms and Conditions; WEB-Shop reserves the right to change. For items that are not in stock at the time of the ordering process, there may be a price change depending on how the supplier prices change! The information in the WEB shop is not a guaranteed characteristic. Orders are only binding for us if we confirm them in writing (status >in process<) or fulfill them by sending you the goods.

§2. All prices are in Swiss Francs (CHF) incl. the VAT rate applicable at that time.

§3. Payment is made via Twint, Visa or Postfinance. The transmission of your card number is secure and secure (SSL).

§4. Tabakachermann / Tabakversand Thun shall determine the shipping method and route at its sole discretion, unless the customer provides specific instructions. Partial deliveries are permissible.

§5. Shipping via Swiss B-Post usually takes 2 to 5 business days. Mail delivery: Monday – Friday. Shipping costs from CHF 8.50. The parcels are insured up to CHF 1000.- In the event of loss of parcels, we reject any liability. It is the customer’s responsibility to investigate swiss post. All items shipped by us are checked before shipping (especially glass) and are shipped in top condition. In the case of defective goods, we reject any liability. In this case, please contact Swiss Post directly. We only ship within Switzerland.

§6. We offer all customers the option of picking up their goods from us in Thun within 10 days of receiving their order. This pickup is free of charge and can be scheduled during the order process. Please note that pickup is only possible with ID and order confirmation. For orders not picked up after the 11th day, we charge a storage and administration fee of CHF 15 per week.

§7. Internet orders are considered a binding purchase contract under Swiss law. If the package cannot be handed over by the postman at your home, it will be stored at the post office for 7 days for collection. After this period, it will be returned to us. If a package is not picked up or acceptance refused, a flat fee of Fr. 35.- and the full shipping costs invoiced.

§8. Delivery time and delay in delivery:
Delivery times are only binding if they are made or confirmed by us in writing. A bindingly agreed delivery period shall be extended as long as the delivery is delayed due to circumstances for which we are not responsible. Items that cannot be delivered can be canceled by Tabakversand. Reservation of self-supply: We are not responsible for timely delivery by upstream suppliers. If certain items are no longer available from our supplier, we may withdraw from the contract without any obligation to compensate for damages or expenses. Upon receipt, the customer must inspect the delivered goods immediately for transport damage and defects.

§9. Return Policy/ Right of Return
There is no right of return.

§10 Guarantee/Warranty
Tabakversand.ch does not provide any guarantees and/or warranties but only provides manufacturer guarantees.

§11. Contract order
By completing the order process by clicking the “Complete order” button, you place a legally binding order for the goods listed in the shopping cart and confirm that you are of legal age. We accept your offer by sending an order confirmation or by sending the goods. 

§12. This web shop may contain references to other property rights and information on copyrights that must be observed and followed. We would also like to point out that the information on this website may contain typographical or photographic errors. We reserve the right to update and/or change the information on this site at any time and without prior notice. This also applies to improvements and/or changes to products or offers.

§13. Jurisdiction
The place of jurisdiction is 3600 Thun.

§14. I confirm by my order that I have read the terms and conditions and agree to them.